Resource Centre
Digital Banking Guides
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Resource Centre
Digital Banking Guides
Apply for Overdraft Protection Online
You can now apply for Overdraft Protection (ODP) directly through online or mobile banking. It’s fast, secure, and available 24/7 — no phone call required.
You can apply for Overdraft Protection online if you meet the following criteria:
You have an eligible personal chequing account.
You have no active or in-progress Overdraft Protection on the account
You meet the credit and income requirements
How to apply
1. Log in to online or mobile banking account.
2. You can access the application 2 ways
Option A:
From your eligible chequing account: My Accounts > Account Details > Overdraft Protection
Option B: Under Products & Services, select Add product. This will direct you to an Add product pages where you will see Overdraft Protection as one of the options.
3. Confirm your information
You’ll be prompted to verify your contact details and employer address. This step is mandatory.
4. Complete your application:
Select/ confirm the eligible account
Choose your Overdraft limit ($500, $1,000, or $1,500)
Complete the regulatory requirements, including consent for a credit check.
5. Review & submit
You’ll see a summary of your choices and must confirm before submitting the application.
Once your application has been submitted we’ll evaluate your application on the spot and let you know if you qualify for Overdraft Protection.
If your application is successful
Your Overdraft Protection will be applied immediately to your selected account
You’ll receive confirmation within digital banking and by email
If you’re not eligible, you’ll see a declined message. For information on why your application was declined, please call our Contact Centre 1.866.560.0120.
How to apply
1. Log in to the mobile app.
2. You can access the application in 2 ways
Option A:
From your eligible chequing account: My Accounts > Account Details .
You will see the option to apply for Overdraft protection on you account details page.
Option B:
· Select More in the bottom navigation and from the list select Products and services.
· From the product and services list, select Add product. This will direct you to the Add product pages, where you will see Overdraft Protection as one of the options.
3. Confirm your information
You’ll be prompted to verify your contact details and employer address.
4. Complete your application:
5. Review & submit
You’ll see a summary of the information you provided and you must confirm your selections before submitting the application.
Once your application has been submitted, we’ll evaluate your application on the spot and let you know if you qualify for Overdraft Protection.
If your application is successful
Your Overdraft Protection will be applied immediately to your selected account
You’ll receive confirmation within digital banking and by email
If you’re not eligible, you’ll see a declined message. For information on why your application was declined, please call our Contact Centre 1.866.560.0120.
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