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Resource Centre

Digital Banking Guides

View scheduled transfers

View, edit, and delete scheduled transfers under Pay & Transfer > View Scheduled Transfers.

  1. Start by logging in to online banking.

  2. Under the Pay & Transfer subhead Transfer, select View Scheduled Transfers to be redirected to a Scheduled transfers webpage.

  3. If you have not scheduled any transfers, you will see only the accounts from which transfers can be made and a notice that says, “No scheduled transfers were found for this account.”
    1. To create a scheduled transfer, follow the instructions for Transfer Funds and choose future-dated or recurring to schedule the transfer frequency.
  4. If you have scheduled transfers, you will see a list of transfer information including:
    1. Recipient account,
    2. Next occurrence,
    3. The payment Creation date,
    4. The payment End date,
    5. The Amount of the payment.

  5. From the Scheduled payments online banking page, you can:
    1. Edit existing scheduled transfer by clicking on the pen icon.
    2. Delete a scheduled transfer by clicking on the garbage can icon.
    3. View the schedule details by clicking on the arrow.

  6. The Schedule details pop-up window varies depending on schedule payment type (Future-dated or recurring). The details may include:
    1. Source account
    2. Amount
    3. Transfer type (Future-dated or Recurring)
    4. Recipient account
    5. Transfer on

      From the Schedule details page, you can also choose to print, email or export the information to PDF.

  7. Return to the Online Banking Homepage by clicking the Alterna Bank Logo in the top left-hand corner.

  1. Login in to the Alterna Bank mobile app.

  2. Select Pay & Transfer in the bottom navigation.

  3. Select Transfer.

  4. Select View Scheduled Transfers

  5. If you have not scheduled any transfers, you will see only the accounts from which transfers can be made and a notice that says, “No scheduled transfers were found for this account.”
    1. To create a scheduled transfer, follow the instructions for Transfer Funds and choose future-dated or recurring to schedule the transfer frequency.

  6. Select an account, please note, only accounts from which payments can be made will appear.

  7. From the Scheduled transfers screen, select the stacked dots next to any transfer to:
    1. Edit
    2. Cancel transfer
    3. View the transfer details

  8. To Edit, revise the scheduled transfer details, scroll, and select Continue to confirm and finalize your change.

  9. To Cancel transfer, review the scheduled transfer details and select Continue to cancel and complete the process.

  10. To view Transfer details, select a scheduled transfer from the list or through the stacked dot options to see:
    1. Source account,
    2. Amount,
    3. Transfer type,
    4. Recipient account,
    5. Next occurrence,
    6. Transfer frequency,
    7. The payment Creation date,
    8. The payment End date.

  11. From this page you can choose to share the transfer details by PDF, email, or through apps on your device.

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